What Zombies Consider Before Getting a Hosted Phone System
Okay, full disclosure here, this article has zero to do with Zombies. The title is total click bait a suggestion I got from one of those headline generator websites. I apologize. The thing is there have been tons of articles posted on the internet about this subject and the only reason I felt a need to chime in is because they are usually written by carriers hoping to prove their solution is the best.
SD-WAN and Office 365 - A marriage made in heaven (or the Cloud)
So your company finally moved to Office 365 with happy images of a mobile workforce that will be optimizing applications wherever they are. But reality has set in and unforeseen performance issues cause employee productivity to slow to a crawl.
7 Steps to Develop a Business Continuity and Disaster Recovery Strategy.
Mike Tyson once said, “Everyone has a plan till' they get punched in the mouth” and nowhere in business is that truer than when looking at Business Continuity and Disaster Recovery (BCDR). According to eweek only 70% of business update their BCDR plan every 1 to 5 years, only a third of business surveyed tested their BCDR plan once a year, and a staggering 17% admit to never testing their BCDR plan. The fact is many companies look at BCDR strategy as a check mark in a box and not an activity vital to securing there companies future.
If customers call your office then you have a call center.
Today I was calling an old friend at his new job. I dialed up the local business and was greeted by the Auto Attendant. Not knowing my old friends extension I simply hit "0", as instructed, to reach the operator and was looped back to the same main greeting. I first thought, I must have done something wrong, somehow I had mishandled dialing "0", so I tried it again and was looped back again to the main greeting.